https://support.staging.acd.net/api.php?action=feedcontributions&feedformat=atom&user=WikiAdmin 2026-10-14T09:01:20Z User contributions MediaWiki 1.43.11 https://support.staging.acd.net/index.php?title=Main_Page&diff=1552 2026-10-14T05:47:01Z

<p>WikiAdmin: Restore legacy Main Page after migration</p> <hr /> <div>Welcome to the ACD Customer Support Wiki!<br /> <br /> To contact our support department click here: http://www.acd.net/support.cfm<br /> <br /> Articles:<br /> ==Customer Account==<br /> *[[How to Access your Customer Account]]<br /> *[[How_to_Access_your_Customer_Account#Opt_Out_of_Maintenance_Notices| Opt out of Maintenance Notices]]<br /> *[[Open a Service Ticket]]<br /> *[[Changing your Password for an Email Account| Email Password Change]]<br /> <br /> ==Network Performance and Testing==<br /> *[[Testing Connection Quality]]<br /> **[[Bandwidth or Speed Testing]]<br /> **[[Ping Testing]]<br /> ***[[How to Enable Telnet on Windows 7| Enabling Telnet]]<br /> **[[Latency Testing]]<br /> **[[Bandwidth Calculations]]<br /> **[[How to check your DSL line speed]]<br /> **[[How to Perform an NI Check]]<br /> **[[Connection Speed Issues Debugging How-To]]<br /> **[[Debugging Ethernet Port Duplex and Speed Settings]]<br /> **[[Debugging Routing Issues]]<br /> **[[Dark Fiber Testing and Debugging Process]]<br /> **[[How to check your DSL and EFM line speed]]<br /> **[[How to Reboot your Adtran Equipment or Cisco Router]]<br /> **[[What do the lights on the modem mean?]]<br /> **[[Configuring your LAN Adapter for DHCP]]<br /> **[[Create a Dialer in Windows 7| How to Create a Dial-Up Connection]]<br /> *[[Faxing How-to and Troubleshooting]]<br /> <br /> ==Information About our Network Systems==<br /> *[[ACD DNS Servers]]<br /> *[[Security Policy Abuse Complaints]]<br /> *[[Firewall Ranges for ACD Monitoring]]<br /> *[[Firewall Ranges for ACD VOIP]]<br /> <br /> ==Infrastructure==<br /> *[[Network Interface Connectivity and Ordering]]<br /> <br /> ==Email Documentation==<br /> *[[Email Configuration and Setup]]<br /> *[[Email Scams and Phishing Attacks]]<br /> *[[Webmail Tutorial]]<br /> *[[TLS Email Settings for Outlook]]<br /> *[[TLS Email Settings for Thunderbird]]<br /> *[[TLS Email Settings for Windows Live Mail]]<br /> <br /> ==Web Hosting==<br /> *[[Accessing your Web Hosting Cpanel account]]<br /> *[[Using your Cpanel Interface]]<br /> <br /> ==Hosted Phones==<br /> *[[ACD's IPBX Hosted Phone Service]]<br /> *[[Star Codes]]<br /> *[[Efax| ACD Efax Set Up]]<br /> <br /> ==Backup Services==<br /> *[[ACD.net Backup Pro - Setup and Config]]<br /> <br /> ==Colocation Information==<br /> *[[Datacenter and Colocation Physical Access]]<br /> <br /> ==Network Hardware==<br /> *[[Emergency Stocking Inventory]]<br /> <br /> ==Network Interconnection Documents==<br /> *[[Network Interconnection Policy and Process]]<br /> <br /> ==Service Level Agreement and Policies==<br /> * [[Customer Requested Credits]]<br /> <br /> ==Ordering and Provisioning==<br /> * [[Order Processing Delay or Suspension]]<br /> * [[Porting Guidelines and Specifications]]<br /> <br /> ==IP Blocks Addressing and Blocks==<br /> * [[Letter of Authorization to Route IP Blocks]]<br /> * [[IP Address Subnets]]<br /> <br /> ==Cancellation Requests==<br /> * [[Service Cancellation Policy and Request]]<br /> <br /> ==Infrastructure Facilities==<br /> * [[Contact and Process for Reporting Outside Plant Issues]]</div>

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