NetOps Monitoring - Revision history

imported>Carlson-lynch at 03:04, 6 December 2012

2012-12-06T03:04:17Z

← Older revision		Revision as of 03:04, 6 December 2012
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	*In the '''Remove From Group''' section there is a link for each group the host is in.		*In the '''Remove From Group''' section there is a link for each group the host is in.
	*Click the link to remove the host from that group.		*Click the link to remove the host from that group.
			====Disable/Enable Notifications====
			*If you want to stop or start email and/or emait-to-sms notifications for a host, on that host's ''Manage Host'' page, there is a button labelled ''Disable Notifications'' or ''Enable Notifications'' depending on whether notifications are currently enabled or disabled for that host.
			*Click the button to toggle notification stauts.
	==Managing Groups==		==Managing Groups==
	===Creating A Group===		===Creating A Group===
	*To add a group, click the '''Manage Groups''' link at the top of the page.		*To add a group, click the '''Manage Groups''' link at the top of the page.
	*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.		*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.
			*The new group will appear on the ''Manage Groups'' page under the '''Group Name''' header.
			===Removing A Group===
	==The Manage Groups ~~Page==~~		*From the ''Manage Groups'' page, to the right of the name of each group there is a link labelled '''Delete Group'''.
	=~~=Removing A Host==~~		*Click the '''Delete Group''' link corresponding to the group you wish to delete, then confirm on the confirmation page to remove the group.
	==Removing A Group==
	~~[[File:NetOpsMon1~~.~~PNG\|60px]]~~
	~~[[File:NetOpsMon2.PNG\|460px]]<br>~~
	~~[[File:NetOpsMon3.PNG\|460px]]<br>~~
	~~[[File:NetOpsMon4.PNG\|460px]]<br>~~
	~~[[File:NetOpsMon5~~.~~PNG\|460px]]<br>~~

imported>Carlson-lynch at 22:26, 3 December 2012

2012-12-03T22:26:12Z

← Older revision		Revision as of 22:26, 3 December 2012
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	*The top section on the ''Manage Host'' page is the '''Set Nickname''' section.		*The top section on the ''Manage Host'' page is the '''Set Nickname''' section.
	*To set a nickname, fill in the text field labelled '''Nickname''' (only accepts alphanumeric characters, whitespace and underscore) and click the link labelled '''Update Nickname'''		*To set a nickname, fill in the text field labelled '''Nickname''' (only accepts alphanumeric characters, whitespace and underscore) and click the link labelled '''Update Nickname'''
	====Add to Group====		====Add Host to Group====
	*~~From~~ the ''Manage Host'' page for a host, you ~~can add~~ the host to		*If you've created any groups for your hosts, from the ''Manage Host'' page you can add the host to a group.
			*Select the desired group from the '''Select Group''' dropdown (for each group the host is already in, you will see a label "Already In Group" following the hostname).
			*Click the button labelled '''Add To Group'''
			====Remove Host from Group====
			*In the '''Remove From Group''' section there is a link for each group the host is in.
			*Click the link to remove the host from that group.
	==Managing Groups==		==Managing Groups==
	===Creating A Group===		===Creating A Group===

imported>Carlson-lynch at 20:27, 3 December 2012

2012-12-03T20:27:02Z

← Older revision		Revision as of 20:27, 3 December 2012
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	*At the bottom of each host entry on the host list there is a '''Remove Host''' link. To remove a host click this link for the host you would like to delete.		*At the bottom of each host entry on the host list there is a '''Remove Host''' link. To remove a host click this link for the host you would like to delete.
	*Click the confirmation link on the confirmation page to confirm you wish to delete the host from monitoring.		*Click the confirmation link on the confirmation page to confirm you wish to delete the host from monitoring.
			===The Manage Host Page===
			*One of the links at the bottom of each host's entry on the ''Host List'' page is the '''Manage Host''' link. This will take you to a page where you can set a nickname for the host, manage the host's group membership and toggle notifications on/off for the host.
			====Set Nickname====
			*The top section on the ''Manage Host'' page is the '''Set Nickname''' section.
			*To set a nickname, fill in the text field labelled '''Nickname''' (only accepts alphanumeric characters, whitespace and underscore) and click the link labelled '''Update Nickname'''
			====Add to Group====
			*From the ''Manage Host'' page for a host, you can add the host to
	==Managing Groups==		==Managing Groups==
	===Creating A Group===		===Creating A Group===
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	*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.		*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.

	~~==The Manage Hosts Page==~~
	==The Manage Groups Page==		==The Manage Groups Page==
	==Removing A Host==		==Removing A Host==

imported>Carlson-lynch: /* Adding A Host */

2012-11-30T00:23:47Z

Adding A Host

← Older revision		Revision as of 00:23, 30 November 2012
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	*Once you have your contacts set, you can access NetOps Monitoring by clicking the link '''NetOps Monitoring''' on the left hand menu.		*Once you have your contacts set, you can access NetOps Monitoring by clicking the link '''NetOps Monitoring''' on the left hand menu.
	*The first page you will see will be your ''Host List'' if this is the first time you've used NetOps Monitoring, your list will be empty and you will just see a bar labelled ''Non-Grouped Hosts''. Your monitored hosts will be displayed here once you've added them.		*The first page you will see will be your ''Host List'' if this is the first time you've used NetOps Monitoring, your list will be empty and you will just see a bar labelled ''Non-Grouped Hosts''. Your monitored hosts will be displayed here once you've added them.
	==Adding A Host==		==Managing Hosts==
			===Adding A Host===
	*Once in the NetOps Monitoring section of myaccount.acd.net, click the '''Add Host''' link at the top of the page.		*Once in the NetOps Monitoring section of myaccount.acd.net, click the '''Add Host''' link at the top of the page.
	*In the ''Hostname/IP'' text field, enter the hostname or IP address of the host you want to monitor.		*In the ''Hostname/IP'' text field, enter the hostname or IP address of the host you want to monitor.
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	**You will see a notification page confirming that the device was successfully added. You can then click '''Host List''' to return.		**You will see a notification page confirming that the device was successfully added. You can then click '''Host List''' to return.
	**The information for your new host may not display right away but within a few minutes it should be available.		**The information for your new host may not display right away but within a few minutes it should be available.
			===Removing A Host===
			*At the bottom of each host entry on the host list there is a '''Remove Host''' link. To remove a host click this link for the host you would like to delete.
			*Click the confirmation link on the confirmation page to confirm you wish to delete the host from monitoring.

	==Managing Groups==		==Managing Groups==

imported>Carlson-lynch: /* Creating A Group */

2012-11-29T23:48:17Z

Creating A Group

← Older revision		Revision as of 23:48, 29 November 2012
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	**The information for your new host may not display right away but within a few minutes it should be available.		**The information for your new host may not display right away but within a few minutes it should be available.

			==Managing Groups==
	===Creating A Group===		===Creating A Group===
	*To add a group, click the '''Manage Groups''' link at the top of the page.		*To add a group, click the '''Manage Groups''' link at the top of the page.

imported>Carlson-lynch: /* Creating A Group */

2012-11-29T23:48:04Z

Creating A Group

← Older revision		Revision as of 23:48, 29 November 2012
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	**The information for your new host may not display right away but within a few minutes it should be available.		**The information for your new host may not display right away but within a few minutes it should be available.

	==Creating A Group==		===Creating A Group===
	*To add a group, click the '''Manage Groups''' link at the top of the page.		*To add a group, click the '''Manage Groups''' link at the top of the page.
	*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.		*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.

imported>Carlson-lynch: /* Creating A Group */

2012-11-29T23:44:10Z

Creating A Group

← Older revision		Revision as of 23:44, 29 November 2012
Line 17:		Line 17:

	==Creating A Group==		==Creating A Group==
			*To add a group, click the '''Manage Groups''' link at the top of the page.
			*From the ''Manage Groups'' page, fill in the '''Group Name''' field at the top and click '''Add Group''' to add the group.

	==The Manage Hosts Page==		==The Manage Hosts Page==
	==The Manage Groups Page==		==The Manage Groups Page==

imported>Carlson-lynch: /* Adding A Host */

2012-11-29T23:11:45Z

Adding A Host

← Older revision		Revision as of 23:11, 29 November 2012
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	**If you've selected the ''Cell Phone'' number as a contact method, please use the ''Email - to - SMS'' dropdown menu to select the email-to-sms extension used by your cellular service provider. If you do not know what extension they use, the information should be available on your providers website or can usually be obtained by contacting their support department.		**If you've selected the ''Cell Phone'' number as a contact method, please use the ''Email - to - SMS'' dropdown menu to select the email-to-sms extension used by your cellular service provider. If you do not know what extension they use, the information should be available on your providers website or can usually be obtained by contacting their support department.
	*Once you've entered the IP or hostname of the host, and chosen your desired contacts and contact methods (you can choose no contacts initially and add them later) click the '''Submit''' button to add the host to our NetOps Monitoring system.		*Once you've entered the IP or hostname of the host, and chosen your desired contacts and contact methods (you can choose no contacts initially and add them later) click the '''Submit''' button to add the host to our NetOps Monitoring system.
			**You will see a notification page confirming that the device was successfully added. You can then click '''Host List''' to return.
			**The information for your new host may not display right away but within a few minutes it should be available.

	==Creating A Group==		==Creating A Group==
	==The Manage Hosts Page==		==The Manage Hosts Page==

imported>Carlson-lynch at 23:22, 28 November 2012

2012-11-28T23:22:24Z

← Older revision		Revision as of 23:22, 28 November 2012
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	==Getting Started==		==Getting Started==
	~~[[File:NetOpsMon1~~.~~PNG\|60px]]~~		===Verify Account Contacts===
	~~[[File:NetOpsMon2~~.~~PNG\|460px]]<br>~~		*If you want to receive email or sms notifications regarding the status of your monitored hosts, you will need to make sure that the email address and/or mobile number is tied to a contact on your customer account.
	~~[[File:NetOpsMon3~~.~~PNG\|460px]]<br>~~		*To add or change an account contact from myaccount.acd.net click '''Manage Contacts''' on the left hand menu. You can then ''Edit'', ''Delete'', or ''Add New Contact''
	~~[[File:NetOpsMon4~~.~~PNG\|460px]]<br>~~		===Entering NetOps Monitoring===
	~~[[File:NetOpsMon5~~.~~PNG\|460px]]<br>~~		*Once you have your contacts set, you can access NetOps Monitoring by clicking the link '''NetOps Monitoring''' on the left hand menu.
			*The first page you will see will be your ''Host List'' if this is the first time you've used NetOps Monitoring, your list will be empty and you will just see a bar labelled ''Non-Grouped Hosts''. Your monitored hosts will be displayed here once you've added them.
	==Adding A Host==		==Adding A Host==
			*Once in the NetOps Monitoring section of myaccount.acd.net, click the '''Add Host''' link at the top of the page.
			*In the ''Hostname/IP'' text field, enter the hostname or IP address of the host you want to monitor.
			*Under ''Account Contacts:'' you will see the ''Name'' of the contact from your customer account contacts, accompanied by their ''Email Address''and ''Cell Phone'', each with a checkbox to the right. You will also see, next to the ''Cell Phone'' checkbox, a drop down menu under ''Email - to - SMS'' containing a list of common email-to-sms extensions used by providers.
			**For each account contact who should receive notifications regarding the state of the monitored host, click the checkbox next to the desired contact method (you can select both ''Email'' and ''Cell Phone'' for any contact).
			**If you've selected the ''Cell Phone'' number as a contact method, please use the ''Email - to - SMS'' dropdown menu to select the email-to-sms extension used by your cellular service provider. If you do not know what extension they use, the information should be available on your providers website or can usually be obtained by contacting their support department.
			*Once you've entered the IP or hostname of the host, and chosen your desired contacts and contact methods (you can choose no contacts initially and add them later) click the '''Submit''' button to add the host to our NetOps Monitoring system.
	==Creating A Group==		==Creating A Group==
	==The Manage Hosts Page==		==The Manage Hosts Page==
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	==Removing A Host==		==Removing A Host==
	==Removing A Group==		==Removing A Group==
			[[File:NetOpsMon1.PNG\|60px]]
			[[File:NetOpsMon2.PNG\|460px]]<br>
			[[File:NetOpsMon3.PNG\|460px]]<br>
			[[File:NetOpsMon4.PNG\|460px]]<br>
			[[File:NetOpsMon5.PNG\|460px]]<br>

imported>Carlson-lynch: /* Getting Started */

2012-11-15T23:03:21Z

Getting Started

← Older revision		Revision as of 23:03, 15 November 2012
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	==Getting Started==		==Getting Started==
	[[File:NetOpsMon1.PNG\|60px]]		[[File:NetOpsMon1.PNG\|60px]]
	[[File:NetOpsMon2.PNG\|~~260px~~]]<br>		[[File:NetOpsMon2.PNG\|460px]]<br>
	[[File:NetOpsMon3.PNG\|~~260px~~]]<br>		[[File:NetOpsMon3.PNG\|460px]]<br>
	[[File:NetOpsMon4.PNG\|~~260px~~]]<br>		[[File:NetOpsMon4.PNG\|460px]]<br>
	[[File:NetOpsMon5.PNG\|~~260px~~]]<br>		[[File:NetOpsMon5.PNG\|460px]]<br>

	==Adding A Host==		==Adding A Host==

← Older revision		Revision as of 23:03, 15 November 2012
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	==Getting Started==		==Getting Started==
	[[File:NetOpsMon1.PNG\|60px]]		[[File:NetOpsMon1.PNG\|60px]]
	[[File:NetOpsMon2.PNG\|~~260px~~]]<br>		[[File:NetOpsMon2.PNG\|460px]]<br>
	[[File:NetOpsMon3.PNG\|~~260px~~]]<br>		[[File:NetOpsMon3.PNG\|460px]]<br>
	[[File:NetOpsMon4.PNG\|~~260px~~]]<br>		[[File:NetOpsMon4.PNG\|460px]]<br>
	[[File:NetOpsMon5.PNG\|~~260px~~]]<br>		[[File:NetOpsMon5.PNG\|460px]]<br>

	==Adding A Host==		==Adding A Host==