https://support.staging.acd.net/index.php?action=history&feed=atom&title=Open_a_Service_Ticket 2026-10-14T10:00:57Z Revision history for this page on the wiki MediaWiki 1.43.11 https://support.staging.acd.net/index.php?title=Open_a_Service_Ticket&diff=824&oldid=prev 2012-06-13T00:38:10Z

<p>Created page with &quot;=How to Open a Service Ticket Online= You can open and note service tickets from your customer account. Log into your account at https://myaccount.acd.net [[File:account st 1.P...&quot;</p> <p><b>New page</b></p><div>=How to Open a Service Ticket Online=<br /> You can open and note service tickets from your customer account.<br /> <br /> Log into your account at https://myaccount.acd.net<br /> <br /> [[File:account st 1.PNG]]<br /> <br /> At the bottom left, click Open/View Service Requests.<br /> <br /> [[File:account st 2.PNG]]<br /> <br /> You can open a ticket from here. Select the affected service and group assignment(usually Support) from the drop down menus. Then give a title description and the details of the problem.<br /> <br /> [[File:account st 3.PNG]]<br /> <br /> Then click Submit Service Request. Your ticket has been created.<br /> <br /> [[File:account st 4.PNG]]<br /> <br /> You can then see the status of your tickets. <br /> <br /> [[File:account st 5.PNG]]<br /> <br /> Click view notes, if you need to respond or submit additional info.<br /> <br /> [[File:account st 6.PNG]]<br /> <br /> [[File:account st 7.PNG]]</div>

imported>Henry.joshua