Multiple Dwelling Unit Deployments

ACD.net is the servicing party

• ACD provides wired service to the end user.
  • ACD does not provide WiFi as the primary transport to reach the units, as the capacity, complexity, coverage, and lack of consistent speeds in an MDU setting are problematic.
• ACD provides pricing/service plans to the end-user.
• ACD gets renumerated by the end user.
• ACD provides customer support to the end user.
• ACD's credit policy is located here [[1]]

Cost contribution

• If the MTU/MDU Owner or Association. contributes to the cost of deploying infrastructure to the apartment/or Multi-Dwelling Unit, ACD will provide a negotiated discount percentage to service the units.

Easement and ownership of infrastructure

• Typically a 10 to 20 year easement is provided to ACD to put in the necessary infrastructure.
• Ownership of the infrastructure is tied to who pays for the particular elements of the infrastructure.

MTU/MDU Owner, or Association is the servicing party

• ACD provides bandwidth to the MTU/MDU association.
• ACD is responsible for wiring/infrastructure prior to the demarcation point.
• Owner/Association is responsible for all wiring and equipment past the demarcation point.
• ACD is has a single point of contact.
• ACD provides a single bill to the apartment owner/association.
• Owner/Association is responsible for all end-user customer support.
• Owner/Association is responsible for all security, firewalling, etc.
• ACD provides contracted bandwidth and price to the Owner of the MDU/Association Owner.