Efax: Difference between revisions

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Created page with "==Accessing your ACD Efax Number== Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to 1. Go to phone.acd.net and log in..."
 
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Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to
Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to


1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)
===1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)===


[[File:Phone.acd.net.jpg]]
[[File:Phone.acd.net.jpg]]




you will then be directed to the dashboard
===you will then be directed to the dashboard===


[[File:ComPortal_Dashboard_Efax.jpg]]
[[File:ComPortal_Dashboard_Efax.jpg]]


2. Click on the settings tab at the top right
===2. Click on the settings tab at the top right===


[[File:ComPortal_Efax_Settings.jpg]]
[[File:ComPortal_Efax_Settings.jpg]]


3. Click on the messaging subtab  
===3. Click on the messaging subtab===


4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.
===4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.===


[[File:ComPortal_Efax_Email_Setup.jpg]]
[[File:ComPortal_Efax_Email_Setup.jpg]]


5. Click Apply to save changes
===5. Click Apply to save changes===

Revision as of 18:51, 15 February 2012

Accessing your ACD Efax Number

Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to

1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)


you will then be directed to the dashboard

2. Click on the settings tab at the top right

3. Click on the messaging subtab

4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.

5. Click Apply to save changes