I Can't Delete Anything From Webmail: Difference between revisions

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== I Can't Delete Anything From Webmail ==
== I Can't Delete Anything From Webmail ==


If you cannot delete any email in webmail, you can easily remedy the problem.
If you cannot delete any email in webmail, you can easily remedy the problem.<br>


Log into your e-mail.
First, log into your e-mail.


*Confirm that you cannot delete the email.
*Than confirm that you cannot delete the email.<br><br>


[[File:Webmail delete 1.PNG]]
[[File:Webmail delete 1.PNG]]<br><br>


*Go to Settings and then select the Folders tab. There will not be a trash folder. You need to create one.
*Next, go to Settings and then select the Folders tab. There will not be a trash folder. You need to create one.<br><br>


[[File:Webmail delete 2.PNG]]
[[File:Webmail delete 2.PNG]]<br><br>


*Create a new folder called "Trash" (The name is not important).
*Afterwards, create a new folder called "Trash" (The name is not important).<br><br>


[[File:Webmail delete 3.PNG]]
[[File:Webmail delete 3.PNG]]<br><br>


*Go back to the Preferences tab and select Special Folders from the left hand side. Select the folder you created from the drop down next to Trash.
*Next, go back to the Preferences tab and select Special Folders from the left hand side. Select the folder you created from the drop down next to Trash.<br><br>


[[File:Webmail delete 4.PNG]]
[[File:Webmail delete 4.PNG]]<br><br>


*Now delete the email to confirm that it can be deleted.
*Lastly, delete the email to confirm that it can be deleted.<br><br>


[[File:Webmail delete 5.PNG]]
[[File:Webmail delete 5.PNG]]

Revision as of 14:10, 1 January 2012

I Can't Delete Anything From Webmail

If you cannot delete any email in webmail, you can easily remedy the problem.

First, log into your e-mail.

  • Than confirm that you cannot delete the email.



  • Next, go to Settings and then select the Folders tab. There will not be a trash folder. You need to create one.



  • Afterwards, create a new folder called "Trash" (The name is not important).



  • Next, go back to the Preferences tab and select Special Folders from the left hand side. Select the folder you created from the drop down next to Trash.



  • Lastly, delete the email to confirm that it can be deleted.