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imported>Schoen.kevin No edit summary |
Restore legacy Main Page after migration Tag: Manual revert |
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Articles: | Articles: | ||
==Customer Account== | |||
*[[How to Access your Customer Account]] | |||
*[[How_to_Access_your_Customer_Account#Opt_Out_of_Maintenance_Notices| Opt out of Maintenance Notices]] | |||
*[[Open a Service Ticket]] | |||
*[[Changing your Password for an Email Account| Email Password Change]] | |||
==Network Performance and Testing== | ==Network Performance and Testing== | ||
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**[[Bandwidth or Speed Testing]] | **[[Bandwidth or Speed Testing]] | ||
**[[Ping Testing]] | **[[Ping Testing]] | ||
***[[How to Enable Telnet on Windows 7| Enabling Telnet]] | |||
**[[Latency Testing]] | **[[Latency Testing]] | ||
**[[Bandwidth Calculations]] | **[[Bandwidth Calculations]] | ||
**[[How to check your DSL line speed]] | **[[How to check your DSL line speed]] | ||
**[[How to Perform an NI Check]] | |||
**[[Connection Speed Issues Debugging How-To]] | **[[Connection Speed Issues Debugging How-To]] | ||
**[[Debugging Ethernet Port Duplex and Speed Settings]] | **[[Debugging Ethernet Port Duplex and Speed Settings]] | ||
**[[Debugging Routing Issues]] | |||
**[[Dark Fiber Testing and Debugging Process]] | |||
**[[How to check your DSL and EFM line speed]] | **[[How to check your DSL and EFM line speed]] | ||
**[[How to Reboot your Adtran Equipment or Cisco Router]] | |||
**[[What do the lights on the modem mean?]] | |||
**[[Configuring your LAN Adapter for DHCP]] | |||
**[[Create a Dialer in Windows 7| How to Create a Dial-Up Connection]] | |||
*[[Faxing How-to and Troubleshooting]] | *[[Faxing How-to and Troubleshooting]] | ||
| Line 30: | Line 42: | ||
*[[Email Configuration and Setup]] | *[[Email Configuration and Setup]] | ||
*[[Email Scams and Phishing Attacks]] | *[[Email Scams and Phishing Attacks]] | ||
*[[Webmail Tutorial]] | |||
*[[TLS Email Settings for Outlook]] | |||
*[[TLS Email Settings for Thunderbird]] | |||
*[[TLS Email Settings for Windows Live Mail]] | |||
==Web Hosting== | ==Web Hosting== | ||
*[[Accessing your Web Hosting Cpanel account]] | *[[Accessing your Web Hosting Cpanel account]] | ||
*[[Using your Cpanel Interface]] | *[[Using your Cpanel Interface]] | ||
==Hosted Phones== | |||
*[[ACD's IPBX Hosted Phone Service]] | |||
*[[Star Codes]] | |||
*[[Efax| ACD Efax Set Up]] | |||
==Backup Services== | ==Backup Services== | ||
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* [[Customer Requested Credits]] | * [[Customer Requested Credits]] | ||
== | ==Ordering and Provisioning== | ||
* Porting Guidelines and Specifications | * [[Order Processing Delay or Suspension]] | ||
* [[Porting Guidelines and Specifications]] | |||
==IP Blocks Addressing and Blocks== | |||
* [[Letter of Authorization to Route IP Blocks]] | |||
* [[IP Address Subnets]] | |||
==Cancellation Requests== | |||
* [[Service Cancellation Policy and Request]] | |||
==Infrastructure Facilities== | |||
* [[Contact and Process for Reporting Outside Plant Issues]] | |||
Latest revision as of 05:47, 14 October 2026
Welcome to the ACD Customer Support Wiki!
To contact our support department click here: http://www.acd.net/support.cfm
Articles:
Customer Account
- How to Access your Customer Account
- Opt out of Maintenance Notices
- Open a Service Ticket
- Email Password Change
Network Performance and Testing
- Testing Connection Quality
- Bandwidth or Speed Testing
- Ping Testing
- Latency Testing
- Bandwidth Calculations
- How to check your DSL line speed
- How to Perform an NI Check
- Connection Speed Issues Debugging How-To
- Debugging Ethernet Port Duplex and Speed Settings
- Debugging Routing Issues
- Dark Fiber Testing and Debugging Process
- How to check your DSL and EFM line speed
- How to Reboot your Adtran Equipment or Cisco Router
- What do the lights on the modem mean?
- Configuring your LAN Adapter for DHCP
- How to Create a Dial-Up Connection
- Faxing How-to and Troubleshooting
Information About our Network Systems
- ACD DNS Servers
- Security Policy Abuse Complaints
- Firewall Ranges for ACD Monitoring
- Firewall Ranges for ACD VOIP
Infrastructure
Email Documentation
- Email Configuration and Setup
- Email Scams and Phishing Attacks
- Webmail Tutorial
- TLS Email Settings for Outlook
- TLS Email Settings for Thunderbird
- TLS Email Settings for Windows Live Mail